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CUSTOMERS
Custom Pro Logistics takes great pride in providing unparalleled and extraordinary customer service. With decades of combined logistics expertise, our heavy investment in technology, and a vast network of carrier relationships we are able to provide customized solutions tailored specifically to your shipping needs. We follow a strict set of guidelines in order to maintain the security of your shipment. We thoroughly screen our carriers to ensure that we not only use qualified carriers but that your loads will deliver on-time and with clean bols. We will always scrutinize the details to with our customers and carriers best interest in mind and when problems arise along the way we are forthright and effectively communicate not only the problem but the solutions to solve it.
24/7/365 our TEAM has you covered. From our mobile load tracking to our cloud-based TMS, we will handle all details, scheduling, and reporting. We will be proactive on all issues and stay ahead of the curve to keep your shipments rolling smoothly.
A TEAM BUILT FOR YOU
Once given an opportunity to move your freight, your Customer Loyalty Team member will be provided the resources to scale with your business. Our team is unmatched within the industry and will work together to ensure your freight is safe with various levels of checks and balances. We feel it is important to build a deeper relationship and really grasp and understand your business. Every one of our Customer Loyalty Team members have complete visibility and access to your loads, and our technology allows us to monitor your loads 24/7.
Our goal is to provide custom solutions for your freight needs and find the most practical and cost-effect mode of transportation. We are well versed in a variety of commodities and uniquely understand the challenges and time restraints that can go into fresh, frozen, and perishable commodities. We will keep you knowledgeable on current freight trends and market disruptions as well as compliant with current industry regulations. We will go above and beyond your expectations and with a whatever it takes attitude to build long lasting business relationships.
24/7 365
We are available so you do not have to be. We work around the clock to ensure your shipment is picked, transported, and delivered clean on on time.
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Decades experience with refrigerated foods, time-sensitive product, expedited shipments.
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Van, Reefer, Flatbed, LTL, Intermodal, Rail & Drayage
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Mobile tracking capabilities
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Thorough carrier setup process with multiple levels of checks and balances
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Appointment scheduling
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Claims mitigation and resolution
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Communication and reliability
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24/7 Accessibility
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Team Mentality - Together Everyone Achieves More
TESTIMONIALS
“I wanted to express my thanks and satisfaction with the level of service that I have received from CPL. You guys are doing a fantastic job keeping me up to date and providing information in a timely manner. I look forward to continue working with CPL for many years to come.”
- Leonard CPL Customer
“Thanks guys! Vince, you are the best at keeping me updated and being honest regarding rates. I’ve never had to recover any loads with CPL. But you’ve helped me recover countless times when others let me down. Thank you so much for everything!"
- Kathy CPL Customer
“CPL has always been there for us when we needed transportations services. From LTL to FCL they have helped us meet our customers needs consistently and we will continue to utilize their services for years to come.”
- Matt CPL Customer
“Is this really happening??? Your service and communication level is great! It doesn’t get this good from our other vendors. Thanks Devin!”
- Steve CPL Customer
“I have worked with Kris and find his work to be thorough, and accurate. Kris is my 1st, and most times only call I make when I need freight moved across the USA.”
- Steve CPL Customer
“We are so happy with your work, We hope we can work like this for a long time. Thanks!”
- Alan CPL Customer
“I Just wanted to drop a short note and let you know how much we appreciate working with Vince. We just recently started doing business with you guys and he does a WONDERFUL job for us. I have been here 13 years and he is probably one of the most thorough brokers I have ever worked with."
- Shanna CPL Customer
“Custom Pro is our top Broker! As a shipper, if we have any last minute loads or ones that may be difficult to cover we go to them. They have never given a load back and always available when we need them. Ben Marker and Lucas Deter are great account managers, I don't know what we would do without them!!."
- Michelle CPL Customer
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